NetEase is strongly committed to protecting the privacy of consumers of its interactive products and services. The following statement discloses the privacy practices for the NetEase web sites and attempts to address the following questions:
Personal Information and Its Use
NetEase gathers two types of information about users: (1) Non-personally identifiable information: When visitors come to our web site, we collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked." Collecting such information involves the logging of IP addresses, operating system and browser software etc. used by each visitor to the NetEase web site. Although such information is not personally identifiable, we can determine from the IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity. The non-personally identifiable information we collect helps us identify the most popular areas of our web site and determine the effectiveness of our promotional activities. In addition, we may disclose some of this information to advertisers to inform them of the number of people who have seen and/or clicked through their advertisements. (2) Personally identifiable information: In certain areas of the NetEase web site -for example, while registering for the free NetEase E-mail service a user is asked to provide personal information such as his/her date of birth. Registration for the interactive NetEase Virtual Community asks a user to provide his/her full name, nick name, province, gender, hobbies, and interests etc.
NetEase collects this personal information primarily to make using the NetEase Web site easier and more satisfying for its users. The goal of NetEase is to provide all Internet users with an exciting, entertaining, and educational online experience. This personal information facilitates us in achieving our goal.
All users should be aware that, when they disclose personally identifiable information in a bulletin board, chat room, guestbook, or other forum, the information may be collected and used by others to send that person unsolicited email from other parties outside NetEase. In the event that you encounter any NetEase user who is improperly collecting or using information about you or other users, please contact Privacy@service.netease.com.
NetEase will not disclose your personally identifiable information except:
a)with your prior authorization or consent;
b) in an emergency to protect rights and interests of NetEase and its users, public security and public interests;
c) as required by law or valid order by a court or other governmental body;
d) to enforce applicable terms of NetEase services or any statements of NetEase, or in other situation which NetEase may deem necessary.
Information Collecting during Co-operation with Third Parties
Through good co-operation or even alliance with other reputable organizations of goodwill, NetEase has been dedicated to providing the best internet service to its users.
Minors' Information and Its Use
NetEase suggests that minors shall not access internet without prior written consent of their parents or other legal guardians. NetEase will protect relevant information of minors as required by laws and regulations.
Provision of Information
NetEase users always have a choice whether or not to disclose information. Certain information is required for registration of our services, but most other requested information is optional. It is a top priority at NetEase to make its user feel comfortable and in control.
NetEase offers its users numerous online interactive activities. To facilitate participation of the user in interactive activities and issue of prizes from such activities, NetEase usually requires the applicant to fill out forms pertaining to his/her personal interests in addition to contact information (i.e. mailing address and phone number). This information is used by NetEase to compile aggregate data on its users. If the user does not want to supply the requested information and partake in the interactive activities, it is completely at the user's discretion.
Update and Publicity of Information
NetEase strongly encourages its users to update and edit their personal information and keep it current. A NetEase community user can easily access and correct his/her personal information at any time. Users can edit and delete their personal information at their discretion.
Please keep in mind that whenever you voluntarily disclose personal information online through certain channel ( for example on message boards, through email, or in chat areas ), that information can be collected and used by others. NetEase will take no responsibility whatsoever caused by reasons said above . Since disclosure of personal information through certain channel may lead to disclosure of your personal information, we remind you to use caution before such disclosing.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.
Questions regarding this statement or the privacy practices of NetEase should be directed to the NetEase site coordinator at email@example.com
NetEase users also have the option of directly contacting the NetEase customer service department via telephone, fax, and/or standard mail.
NetEase is one of the largest Internet portals in China. With over 386 million page views a day, NetEase feels it has a duty to provide its users with a safe, secure, and private Web site. The NetEase name and reputation is at the crux of our business, and we will take all necessary actions to uphold and reinforce our strong standing as a leading Asian Internet company.
NetEase respects the intellectual property of others, and we ask our users to do the same. NetEase may, in appropriate circumstances and at its discretion, terminate the accounts of users who infringe the intellectual property rights of others.
NetEase owns or has the right to use all the intellectual propriety rights with respect to the content and services that are developed or jointly developed by NetEase. This content and services are protected by applicable intellectual property laws, copyrights, trademarks, service marks, patents or other proprietary rights and laws.
For permission on copyright or any question, please contact firstname.lastname@example.org
Terms and Conditions
As the leading Internet company in China, NetEase provides a collection of on-line content, communication tools, online forums, auctions and shopping services, online community and messaging services (the "Services") to you with the URLs www.163.com; www.netease.com; www.yeah.net, www.126.com; and www.nease.net. In addition, when using particular NetEase services, you will be subject to any posted guidelines or rules applicable to such services which may be posted from time to time. NetEase may introduce new services from time to time and all these services shall be subjected to these TOS.
You agree that NetEase has the following rights:
As the user of NetEase Services, you are obligated to:
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NETEASE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NETEASE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF NETEASE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. (vi) NetEase SHALL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, USEFULNESS OR AVAILABILITY OF ANY INFORMATION TRANSMITTED VIA THE SERVICE, AND SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY COMMERCIAL TRADING OR INVESTMENT DECISIONS MADE BASED ON SUCH INFORMATION.
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that NetEase shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.